Delete your account

You can permanently delete your QSO One account and its data, whether or not you still have the app installed. Deletion is immediate: it runs the moment you confirm, there is no waiting period, and it cannot be undone. Networks you connect to (AllStarLink, EchoLink, and the rest) are separate services and are not affected.

What is deleted

  • Your account and sign-in (email and password)
  • Your callsign and profile
  • Saved network credentials synced to your account
  • Favorites and folders synced to your account
  • Your supporter status, badges, and trophies
  • QSO logs held on your account
  • Connection and diagnostic history
  • Bug reports you sent and their uploaded logs
  • Your mailing-list subscription

What is kept

Records of any payments you made (amounts and dates only) are retained for tax and accounting, with your identity removed from them. We keep no other data tied to you.

Payment processors (Stripe, PayPal, Ko-fi, Google Play) keep their own transaction records, as they are legally required to. Bug reports sent without signing in carry no account and are handled separately: email us and we will remove them.

Delete from the app

  1. Open QSO One and tap the menu button (the three lines in the top corner).
  2. Tap Account.
  3. Tap Delete account.
  4. Type DELETE to confirm, then tap Delete account.

Or delete from this page

Checking your session…

If you can no longer sign in at all, email [email protected] from the address on the account and we will delete it for you. See our Privacy Policy for the full detail.